Frequently Asked Questions:

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How do I book a lesson?

You can book directly online HERE.

Or you can contact us HERE.

You can also whatsapp, text, or call +1(786)332-1747

Do I need lessons?

Absolutely yes! Watersports are technical, carry inherent risk, and can be a physically demanding.

Lessons will drastically speed up your progression while reducing risk at the same time.

Whether you want to learn how to kite, wing or just e-foil, our instructor can break down the skill sets into small, concrete steps and then provide instant feedback to help you shred.

What should I bring?

Sunscreen, Bathing suit, Towel.

We have the rest covered. It is recommended to have your own wetsuit and booties, but we know they are hard to travel with, so we got you..

If you are a local to SoCal, hop on our store and get your own now, for sizing info, email/text/call us.

What is included with the lesson?

All the equipment, apparel & safety gear needed for the lesson.

A rescue boat with a private instructor/captain.

Open 2-Way Communicators.

Water for during / after the lesson.

What time should I arrive?

Arrive at the meeting spot 20-30 minutes before the lesson start time.

This gives you enough time to find parking, get into your wetsuit and meet us on time to start.

What can I do with my stuff during the lesson?

We have a secure van where you can store all your bigger belongings.

As for your personal items, we have a drybag to keep them with us during the lesson.

Is there a place for family and friends to watch?

Depending on the area, there will either be a beach nearby or directly from the marina.

Do I need to be in great shape?

Watersports are more finesse than strength but with beginner level technique, it can be exhausting.

Being in better shape will help you learn a little faster, but we have taught people of all ages, shapes, and sizes.

We teach using the safest and easiest-to-learn methods possible.

You should be comfortable in the water and be able to swim.

How long does it take to learn?

Every single person is different, depending on transferable experience from other sports/watersports.

In general, we suggest planning for at least 3 days to get you to where you can practice on your own, Safely.

The more time you have on the water with an instructor, the farther up the learning curve you will get.

Generally speaking, we recommend a minimum of 3-6 days of lessons to become self-sufficient.

10-20 days to attain the higher levels of progression.

If you come with strong wind and board skills, you will learn faster.

What can I do to prepare for my lessons?

Watersports uses large muscle groups so working on your legs, core, and back will help you stay fresh for your lesson.

Stretching, yoga, and anything you can do to improve your flexibility and balance are also recommended.

Watching these videos will help prepare you for your respective lesson.

E-Foil | Wingfoil | Kiteboard

What is your lesson cancellation policy?

We are very reasonable, within the scope of fairness.

For any lessons affected by weather conditions (Wind is less than 10 knots or over 25 knots, moderate rain, or temperatures below 60 F) we will reschedule/refund the lesson.

For lessons canceled more than 48 hrs before the date/time, you can receive a full refund upon request. Alternatively, you can keep the lesson on hold for a future date to lock in your price.

For lessons canceled between 48-24 hrs before the date/time, you can no longer receive a refund, but you can get a store credit for either Products or Services.

For lessons canceled less than 24 hours before the date/time, we have to be fair to our business’s limited availability structure. Someone else could have taken your slot and due to the nature of private lessons, we lost an opportunity to give a lesson. Unless you can prove that it was a medical emergency, we can not offer store credit or reschedule.

The only exceptions are for E-foil lessons scheduled during the week, which don’t go by wind availability.

What is your refund policy on equipment and lessons?

If, within 14 days, you don’t want the product anymore, you can request authorization to ship the product back to us in its original condition, with all the tags still connected.

After inspection, we will issue you a refund for the cost of the item. Shipping is non-refundable.


For lessons and packages, they are fully refundable.

Exceptions apply for last minute cancellations.

What is your product warranty?

To qualify for warranty replacement or repair, please register your product within 30 days of purchase, using the product registration form.

Warranty period of 8 months.

The warranty is a personal warranty provided by SoCal Exotic Watersports to you. It is therefore not transferable. It is also not applicable for ANY used/second-hand gear.

All products returned for warranty inspection must receive prior return authorization which can be given over the phone. If shipping products directly we recommend using a tracked/insured service.

SoCal Exotic Watersports assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.

Things excluded from coverage under this warranty are the following:

  • Damage caused by misuse, abuse or neglect
  • Damage caused by improper mounting or adjustments. 
  • Normal wear and tear.
  • Damage caused by use.
  • All coverage under this warranty is void if any modification, change, or alteration has been made to the product that is not specifically authorized.

Authorized repaired or replaced products are covered for the remainder of the original warranty only.

Missed Anything?

Please don't hesitate to reach out!

We love talking about our passion and will answer any questions you might have.

Text / Call / Whatsapp: +1(786)332-1747

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